Terms of Use
Last updated: April 20, 2026
These Terms of Use ("Terms") govern your access to and use of HelloGenz ("Platform", "we", "us") at hellogenz.online, operated by Osaad (also trading as Osaad.tech). By creating an account or using the Platform you agree to be bound by these Terms. If you do not agree, do not use the Platform.
1. About HelloGenz
HelloGenz is a UAE influencer directory that gives influencers a public profile page at hellogenz.online/username and enables brands to discover and contact them directly via WhatsApp. Creating a profile and listing as an influencer is completely free.
2. Eligibility
- •You must be at least 18 years old to create an account.
- •You must be based in or primarily operate within the UAE.
- •You must provide accurate and truthful information when registering.
- •You are responsible for maintaining the confidentiality of your account credentials.
3. Cost & Free Use
HelloGenz is free to use. Creating an account, publishing your profile, and being discovered by brands costs nothing. We do not charge subscription or listing fees, we do not process payments, and we take no commission on any work or deals you arrange with brands. Any payment for a collaboration is agreed and handled directly between you and the brand.
4. User Content & Conduct
You are solely responsible for the content you submit to your profile. You must not:
- •Provide false or misleading information (fake follower counts, fake identity)
- •Impersonate another person or entity
- •Upload content that is illegal, defamatory, obscene, or infringes third-party rights
- •Use the Platform to spam, harass, or deceive brands or other users
- •Attempt to gain unauthorised access to any part of the Platform
- •Scrape, copy, or redistribute the influencer directory for commercial purposes
We reserve the right to suspend or terminate accounts that violate these rules without notice.
5. Third-Party Services & Infrastructure
HelloGenz is built on and integrates with the following third-party services. By using the Platform you acknowledge that your use is also subject to each provider's own terms of service.
Database & Authentication Provider
Your account credentials, profile data, and analytics are stored securely with a third-party database provider (EU region). The same provider manages your login sessions. HelloGenz has no access to your raw password - only a secure hash is stored.
Hosting & Infrastructure Provider
The HelloGenz web application is served via a third-party cloud hosting provider with a global edge network. That provider handles HTTPS, CDN delivery, and server execution. It may process request-level metadata (IP address, URL path, headers) for infrastructure and security purposes.
6. Intellectual Property
You retain ownership of the content you upload to your profile. By uploading content you grant HelloGenz a non-exclusive, worldwide, royalty-free licence to display, reproduce, and distribute that content solely for the purpose of operating the Platform and showing your profile to brands. HelloGenz owns all intellectual property rights in the Platform itself, including its design, code, and branding.
7. Service Availability
We aim to provide a reliable service but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features at any time. We are not liable for any interruption or loss of service resulting from circumstances beyond our reasonable control.
8. Disclaimer of Warranties
The Platform is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Platform will be free from errors or that influencers listed will receive brand enquiries. We make no guarantees about the number of brand contacts or hired collaborations an influencer will receive.
9. Limitation of Liability
To the fullest extent permitted by applicable law, HelloGenz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profit, revenue, data, or business opportunities. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.
10. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.
11. Changes to These Terms
We may revise these Terms at any time. We will notify you of significant changes by email or by a banner on the Platform. Your continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.
Questions about these Terms? Email us at support@hellogenz.online or visit our contact page.